Q: Which of the following is a common pitfall when troubleshooting?
or
Q: When troubleshooting, which of the following is a typical pitfall?
- Asking too many questions.
- Documenting the problem.
- Moving through issues out of habit and without careful thought.
- Investigating the issue.
Explanation: Rather than depending on routine or habit, it is essential to approach problem-solving with a methodical and analytical frame of mind at all times. When you rush through the process without giving it thorough attention, you run the risk of missing critical facts or making an incorrect diagnosis of the issue, which will eventually lengthen the amount of time it takes to resolve the issue and may even cause more problems.
