Q: You are having trouble connecting to the Internet, so you call your Service Provider for help. They need to know the permanent unique identifier address of your specific device so they can help troubleshoot it. What address are they asking for?
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Q: You contact your service provider for assistance because you are experiencing problems connecting to the Internet. To assist with troubleshooting, they want knowledge of the permanent unique identifying address of your particular device. For what address are they requesting?
- IP address
- MAC address
- URL address
- ISP address
Explanation: The Service Provider is probably requesting the Media Access Control address, often known as the MAC address, of the particular device in question. Your device’s network interface card (NIC) has a unique identification known as the media access control address, or MAC address. It is a hardware address associated with the Data Link Layer (Layer 2) of the OSI model.
The MAC address is used for communication on the local network and is usually permanent and globally unique to each network interface. Providing the MAC address can help the Service Provider identify and troubleshoot issues related to your specific device’s connection on their network.
