Q: At an online marketplace, the _____ includes anyone in an organization who interacts with current or potential shoppers.
or
Q: The _____ at an online marketplace refers to any employee who deals with customers, either existing or new.
- executive team
- data science team
- project management team
- customer-facing team
Explanation: When it comes to an online marketplace, the customer-facing team is comprised of all members of a business who engage in conversation with existing or prospective customers. This team is often made up of personnel who interact directly with consumers, responding to queries, offering help, and making sure customers have a pleasant experience overall. Representatives of customer service, sales associates, and employees in other professions whose primary responsibility is to develop and maintain connections with clients might be members of the team that interacts directly with clients.
