Q: As a project manager, you’re overseeing a product launch for coffee mugs. You have agreed with the manufacturer that before any agreement to purchase is made, the mugs need to be tested for durability. Which quality management concept does this task represent?
or
Q: You are in charge of a coffee cup product launch as a project manager. You and the manufacturer have decided that the mugs must undergo a durability test before you decide to forward with a purchase. Which principle of quality management is this assignment representing?
- Quality planning
- Quality assurance
- Assurance standard
- Quality control
Explanation: To guarantee that a product or service satisfies a set of criteria or standards, quality control may entail conducting inspections, tests, and monitoring of the product or service methodically. Before moving forward with the purchase agreement, it is necessary to take certain measures to regulate and ensure the quality of the goods. In this particular instance, testing the coffee cups for durability is one of those exact measures.
