Q: ________________________ is the most common pitfall when troubleshooting.
or
Q: When troubleshooting, ________________________ is the most frequent mistake to make.
- Guessing the solution
- Using the fastest possible solution
- Going on autopilot and not finding the root cause of the problem
- Asking questions and gathering data
Explanation: When trying to diagnose a problem, the most frequent mistake people make is to overlook the fundamentals. When people are looking for more sophisticated answers, they often overlook the basic and apparent ones that are there in front of them. It’s like looking for your glasses while they’re sitting on top of your head. You can’t find them.
