Q: A design team has finished developing a cat-sitter application for mobile users and they’ve launched the app. After multiple iterations of tests and prototypes, the team wants to see how real users have interacted with their product. At this stage, what kind of research in the product development life cycle should they employ?
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Q: A design team has completed and released a mobile cat-sitter application. The team wants to examine how actual people have engaged with their product after going through many cycles of testing and prototypes. What type of research should they use at this point in the product development life cycle?
- Foundational research
- Post-launch research
- Design research
Explanation: It would seem that they are prepared to participate in some user testing or usability testing. At this point, they are allowed to see and collect feedback from actual users as they engage with the live application. It is an excellent method for discovering any problems or opportunities for improvement that may not have been apparent during the earlier phases of development.
