Q: Which of these statements describe one of the parts needed to write good documentation? or Q: Which of these claims best sums up a component required to produce quality documentation? Timestamps of each interaction with the customer. Which computer you used to solve the problem. Exact instructions on how to fix the problem. Detailed information of the conversation between…
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Consider the following scenario: The help desk receives a call from a customer/user with the following problem: “I’m unable to log-in to my account.” Select the best ticket documentation from the following:
Q: Consider the following scenario: The help desk receives a call from a customer/user with the following problem: “I’m unable to log-in to my account.” Select the best ticket documentation from the following: or Q: Think about the following situation: A user or client calls the help desk with the following issue: “I can’t get in to my account.” From…
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Why is it important to spend extra time investigating the issue?
Q: Why is it important to spend extra time investigating the issue? or Q: Why is it crucial to devote more time in the investigation of the problem? To bill more time. To make the customer happy. To fix small holes. To find the root cause of the problem. Explanation: To determine the underlying source of the issue, it is…
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Which of the following is true of compiled programming languages?
Q: Which of the following is true of compiled programming languages? or Q: In terms of compiled programming languages, which of the following is true? They use punch cards to give instructions to a computer. This enables them to run on many types of CPUs. They use human-readable instructions that are translated into machine instructions by a compiler. This enables…
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Fill in the blank: _______is software that is permanently stored on a computer component
Q: Fill in the blank: _______is software that is permanently stored on a computer component or Q: Complete the blank: Software that is permanently saved on a computer component is known as _______. System software Firmware Monitor software Application software Explanation: The term “firmware” refers to software that is recorded on a computer component in a permanent manner. To provide…
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Photo editors, social media apps, and word processors are all examples of:
Q: Photo editors, social media apps, and word processors are all examples of: or Q: Word processors, photo editors, and social networking applications are a few examples of: Software Firmware Scripts Interpreters Explanation: Software may take many forms, including word processors, photo editors, and applications for social networking accounts. It is the programs and apps that operate on a computer…
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What are two ways you can leverage existing content for marketing efficiencies?
Q: What are two ways you can leverage existing content for marketing efficiencies? or Q: Which two methods can you use to make the most of your current material for marketing purposes? Don’t reuse content as it will become stale Deconstruct a research paper into several infographics Repurpose a social post from a different platform that has good engagement Research…
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Bruno wants to see who is mentioning his brand on LinkedIn. What should he do?
Q: Bruno wants to see who is mentioning his brand on LinkedIn. What should he do? or Q: Bruno wants to know who on LinkedIn is discussing his brand. How ought he to proceed? Look through his newsfeed Access the Analytics dashboard of his LinkedIn Page and checks users’ engagement Check the Activity tab of his LinkedIn Page and filter…
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When thinking about your ‘shout’ content campaign, you may want to use… Select all that apply.
Q: When thinking about your ‘shout’ content campaign, you may want to use… Select all that apply. or Q: When devising your “shout” content strategy, you can consider using… Choose every option that pertains. News Annual reports Industry Insights Explanation: The dissemination of pertinent news may assist you in attracting attention and engaging your audience with information that is both…
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Which two actions can you perform on your Product Page?
Q: Which two actions can you perform on your Product Page? or Q: What are the two things you can do with your product page? Feature your customers Invite users to write recommendations about your product Add a ‘Purchase now’ button Explanation: It is possible to increase the level of trust and credibility associated with your product by encouraging consumers…