Q: What are the main ways we document information in the IT industry? (select all that apply)
or
Q: Which methods are most often used in the IT business to record information? (check all that relate)
- Procedures and policies Correct
- Emails to users
- Chat rooms
- Ticketing or bug systems
Explanation: Through the use of these approaches, it is guaranteed that procedures, problems, and solutions are documented and may be referred to for future use. Emails sent to users and chat rooms are commonly used for communication purposes; nevertheless, in the information technology business, they are not the major techniques for official documentation.