Project Management Answers

Sometimes there are multiple options that can be used to isolate a problem. What option should be tried first?

Q: Sometimes there are multiple options that can be used to isolate a problem. What option should be tried first?

or

Q: It is sometimes possible to isolate an issue using a variety of approaches. Which one ought to be the first to try?

  • Asking the customer to choose.
  • The fastest to implement.
  • Always start by reinstalling the OS.
  • The longest to implement.

Explanation: In most cases, the ideal choice is the one that requires the least amount of effort or causes the least amount of disruption. Checking for common problems or restarting a system are good places to start when troubleshooting a computer issue since these approaches are the simplest and least complicated. If this does not work, you will need to move on to more involved remedies.

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