Q: Sometimes there are multiple options that can be used to isolate a problem. What option should be tried first?
or
Q: It is sometimes possible to isolate an issue using a variety of approaches. Which one ought to be the first to try?
- Asking the customer to choose.
- The fastest to implement.
- Always start by reinstalling the OS.
- The longest to implement.
Explanation: In most cases, the ideal choice is the one that requires the least amount of effort or causes the least amount of disruption. Checking for common problems or restarting a system are good places to start when troubleshooting a computer issue since these approaches are the simplest and least complicated. If this does not work, you will need to move on to more involved remedies.
